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Heroic launcher freezes few seconds after start then unfreezes after severak minutes #4249

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mistrjirka opened this issue Jan 6, 2025 · 0 comments
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bug:unconfirmed Someone works on identifying the issue

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@mistrjirka
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Describe the bug

The launcher starts and after few seconds seems to try to download galaxy common redistributables and becomes completely unresponsive
obrazek
It then seems to complete the download and becomes a bit responsive but then starts processing the files and becomes unresponsive again.
Then it seems to again unfreeze

Add logs

(20:12:47) INFO:    [Legendary]:        Legendary location: /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary

(20:12:47) INFO:    [Gog]:              GOGDL location: /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl

(20:12:47) INFO:    [Connection]:       Connectivity: check-online

(20:12:47) INFO:    [Connection]:       Pinging external endpoints

(20:12:47) INFO:    [Gog]:              Checking for existing gog manifests

(20:12:47) WARNING: [Backend]:          Protocol already registered.

(20:12:47) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary --version

(20:12:47) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json --version

(20:12:47) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/jirka/.config/heroic/nile_config /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/nile --version

(20:12:47) INFO:    [Backend]:          

System Information:

CPU: 16x AMD Ryzen 7 5700X3D 8-Core Processor

Memory: 67.35 GB (used: 9.82 GB)

GPUs:

  GPU 0:

    Name: Advanced Micro Devices, Inc. [AMD/ATI] Navi 32 [Radeon RX 7700 XT / 7800 XT]

    IDs: D=747e V=1002 SD=475d SV=1da2

    Driver: amdgpu

OS: Arch Linux 6.12.8-arch1-1 (linux)

The current system is not a Steam Deck

We are not running inside a Flatpak container

Software Versions:

  Heroic: 2.15.2 Emeth

  Legendary: 0.20.36 Urban Flight (Heroic)

  gogdl: 1.1.2

  comet: comet 0.1.2

  Nile: 1.1.2 Will A. Zeppeli

(20:12:47) INFO:    [Frontend]:         Refreshing undefined Library

(20:12:47) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager

(20:12:47) INFO:    [Legendary]:        Refreshing library...

(20:12:47) INFO:    [Legendary]:        Refreshing Epic Games...

(20:12:47) INFO:    [Backend]:          Frontend Ready

(20:12:47) INFO:    [Connection]:       Connectivity: online

(20:12:47) INFO:    [Gog]:              Checking if login is valid

(20:12:47) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:12:47) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:12:47) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:12:47) INFO:    [Backend]:          Checking for new Heroic Updates

(20:12:47) INFO:    [Backend]:          Checking for current version changelog

(20:12:48) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party

(20:12:48) INFO:    [Gog]:              GOG presence set

(20:12:48) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded

(20:12:48) INFO:    [Gog]:              Saved username to config file

(20:12:49) INFO:    [Winetricks]:       Downloading Winetricks

(20:12:51) INFO:    [Legendary]:        Game list updated, got 57 games & DLCs

(20:12:51) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager

(20:12:51) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:12:51) INFO:    [Gog]:              Found 0 game(s) to update

(20:12:51) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party

(20:12:52) INFO:    [WineDownloader]:   Updating wine versions info

(20:12:52) INFO:    [WineDownloader]:   Fetching upstream information...

(20:12:52) INFO:    [Backend]:          Starting the Download Queue

(20:15:17) INFO:    [Backend]:          Preventing machine to sleep

(20:15:17) INFO:    [Gog]:              Updating GOG redistributables

(20:15:17) INFO:    [Gog]:              GOG REDIST:: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json redist --ids ISI --path /home/jirka/.config/heroic/tools/redist/gog

(20:15:17) DEBUG:   [Gog]:              Logging to file "/home/jirka/.config/heroic/GamesConfig/gog-redist.log"

(20:15:17) INFO:    [Legendary]:        Found 0 games to update

(20:15:17) INFO:    [Legendary]:        Checking if EOS Overlay is enabled: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary eos-overlay info --prefix "/home/jirka/Games/Heroic/Prefixes/default/Hell Let Loose/pfx"

(20:15:17) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Hell Let Loose

(20:15:17) INFO:    [Legendary]:        Getting more details with 'legendary info'

(20:15:17) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for Hell Let Loose

(20:15:17) INFO:    [Backend]:          Preventing machine to sleep

(20:15:17) INFO:    [Legendary]:        Getting more details with 'legendary info'

(20:15:17) ERROR:   [WineDownloader]:   Error: Could not fetch available releases from https://api.github.com/repos/GloriousEggroll/proton-ge-custom/releases with error:

 Error: socket hang up

    at /opt/heroic/resources/app.asar/build/main/main.js:114:12242

    at processTicksAndRejections (node:internal/process/task_queues:95:5)

(20:15:17) INFO:    [WineDownloader]:   wine versions updated

(20:15:17) INFO:    [Legendary]:        Getting more details with 'legendary info'

(20:15:17) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary info 3e02273b543f4ff0a1c24d3b534a9ac3 --json --platform Windows

(20:15:18) INFO:    [Legendary]:        Abort command "LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary eos-overlay info --prefix "/home/jirka/Games/Heroic/Prefixes/default/Hell Let Loose/pfx""

(20:15:18) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary info 3e02273b543f4ff0a1c24d3b534a9ac3 --json --platform Windows

(20:15:18) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary info 3e02273b543f4ff0a1c24d3b534a9ac3 --json --platform Windows

(20:15:18) INFO:    [Gog]:              Progress for Galaxy Common Redistributables: 0%/0.00MB/00:00:00 Down: 0MB/s / Disk: 0MB/s

(20:15:19) INFO:    [Gog]:              Progress for Galaxy Common Redistributables: 100%/1.11MB/00:00:00 Down: 0.93MB/s / Disk: 1MB/s

(20:15:19) INFO:    [DownloadManager]:  gog-redist added to download manager finished.

(20:15:19) INFO:    [DownloadManager]:  gog-redist removed from download manager.

(20:17:42) INFO:    [Frontend]:         Refreshing gog Library

(20:17:42) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:17:42) INFO:    [Backend]:          Stopping Power Saver Blocker

(20:17:42) INFO:    [Backend]:          Preventing machine to sleep

(20:17:42) INFO:    [Gog]:              Updating GOG redistributables

(20:17:42) INFO:    [Gog]:              GOG REDIST:: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json redist --ids ISI --path /home/jirka/.config/heroic/tools/redist/gog

(20:17:42) DEBUG:   [Gog]:              Logging to file "/home/jirka/.config/heroic/GamesConfig/gog-redist.log"

(20:17:42) INFO:    [Gog]:              Getting GOG library

(20:17:42) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:17:43) INFO:    [Gog]:              Saved games data

(20:17:43) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager

(20:17:43) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:17:43) INFO:    [DownloadManager]:  gog-redist added to download manager finished.

(20:17:43) INFO:    [DownloadManager]:  gog-redist removed from download manager.

(20:17:43) INFO:    [Backend]:          Stopping Power Saver Blocker

(20:17:43) INFO:    [Gog]:              Found 0 game(s) to update

(20:17:43) INFO:    [Legendary]:        Checking for game updates: LEGENDARY_CONFIG_PATH=/home/jirka/.config/heroic/legendaryConfig/legendary /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party

(20:17:45) INFO:    [Legendary]:        Found 0 games to update

(20:17:47) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:17:48) INFO:    [Gog]:              GOG presence set

(20:22:48) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jirka/.config/heroic/gogdlConfig /opt/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jirka/.config/heroic/gog_store/auth.json auth

(20:22:48) INFO:    [Gog]:              GOG presence set

Steps to reproduce

1.turn on the launcher

Expected behavior

no freezes

Screenshots

No response

Heroic Version

Latest Stable

System Information

Arch linux

Additional information

No response

@mistrjirka mistrjirka added the bug:unconfirmed Someone works on identifying the issue label Jan 6, 2025
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