Doom Eternal from Epic Games can't be downloaded. #4253
Comments
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Is that log from after trying to install the game? I don't see an installation attempt also share the epic/legendary log |
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Yes, it is. Epic/Legendary log: [9.01.2025, 12:19:00] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary --version legendary version "0.20.36", codename "Urban Flight (Heroic)" [9.01.2025, 12:19:00] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party [cli] INFO: Logging in... [Core] INFO: Trying to re-use existing login session... [cli] INFO: Getting game list... (this may take a while) Available games:
Total: 65 [9.01.2025, 12:19:03] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party [cli] INFO: Logging in... [Core] INFO: Trying to re-use existing login session... [cli] INFO: Getting game list... (this may take a while) Available games:
Total: 65 [9.01.2025, 12:19:24] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary info Brant --json --platform Windows [9.01.2025, 12:19:24] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary info Brant --json --platform Windows [Core] INFO: Trying to re-use existing login session... [9.01.2025, 12:19:26] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary info Brant --json --platform Windows {"game": {"app_name": "Brant", "title": "DOOM Eternal", "version": "20240808-192756-jolly-goose", "platform_versions": {"Windows": "20240808-192756-jolly-goose"}, "cloud_saves_supported": true, "cloud_save_folder": "{UserSavedGames}/id Software/DOOMEternal/base/savegame", "cloud_save_folder_mac": null, "is_dlc": false, "external_activation": null, "launch_options": [], "command_line": null, "owned_dlc": []}, "install": null, "manifest": {"size": 5588904, "type": "binary", "version": 17, "feature_level": 17, "app_name": "BrantStaging", "launch_exe": "idTechLauncher.exe", "launch_command": "", "build_version": "20240808-192756-jolly-goose", "build_id": "wVxMoODdzswIZfFp0DXGzWgw2-0", "prerequisites": null, "uninstaller": null, "install_tags": [""], "num_files": 336, "num_chunks": 77478, "disk_size": 112201585429, "download_size": 79140466842, "tag_disk_size": [], "tag_download_size": []}} [9.01.2025, 12:19:34] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary install Brant --platform Windows --base-path /media/Gamesv2/DoomEternal --skip-dlcs -y --skip-sdl [Core] INFO: Trying to re-use existing login session... [cli] INFO: Preparing download for "DOOM Eternal" (Brant)... [Core] INFO: Parsing game manifest... [Core] INFO: Install path: /media/Gamesv2/DoomEternal/DoomEternal [Core] INFO: Selected CDN: cloudflare.epicgamescdn.com (https) [DLM] INFO: Found 0 missing files. Traceback (most recent call last): File "legendary/cli.py", line 3224, in File "legendary/cli.py", line 3139, in main File "legendary/cli.py", line 964, in install_game File "legendary/core.py", line 1504, in prepare_download File "legendary/downloader/mp/manager.py", line 416, in run_analysis MemoryError: Current shared memory cache is smaller than required: 2048.0 MiB < 27124.0 MiB. Try running legendary with "--enable-reordering" to reduce memory usage, or use "--max-shared-memory 27156" to increase the limit. [PYI-232:ERROR] Failed to execute script 'cli' due to unhandled exception! [9.01.2025, 12:19:41] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary install Brant --platform Windows --base-path /media/Gamesv2/DoomEternal --skip-dlcs -y --skip-sdl --max-shared-memory 5000 [Core] INFO: Trying to re-use existing login session... [cli] INFO: Preparing download for "DOOM Eternal" (Brant)... [Core] INFO: Parsing game manifest... [Core] INFO: Install path: /media/Gamesv2/DoomEternal/DoomEternal [Core] INFO: Selected CDN: download.epicgames.com (https) [DLM] INFO: Found 0 missing files. Traceback (most recent call last): File "legendary/cli.py", line 3224, in File "legendary/cli.py", line 3139, in main File "legendary/cli.py", line 964, in install_game File "legendary/core.py", line 1504, in prepare_download File "legendary/downloader/mp/manager.py", line 416, in run_analysis MemoryError: Current shared memory cache is smaller than required: 5000.0 MiB < 27124.0 MiB. Try running legendary with "--enable-reordering" to reduce memory usage, or use "--max-shared-memory 27156" to increase the limit. [PYI-240:ERROR] Failed to execute script 'cli' due to unhandled exception! [9.01.2025, 12:19:48] LEGENDARY_CONFIG_PATH=/home/gamestation/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary list --third-party [cli] INFO: Logging in... [Core] INFO: Trying to re-use existing login session... [cli] INFO: Getting game list... (this may take a while) Available games:
Total: 65 |
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I see, the issue is that legendary (the tool we use for downloads) needs Can you try if this Heroic-Games-Launcher/legendary#11 helps? the steps to try it would be:
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I do not know is this work properly, because Heroic says that DOOM Eternal has 70GB of download size, but actually I have 40% with 6GB downloaded... But finally it downloads. |
Describe the bug
I bought Doom Eternal Delux Edition on Epic Games. It does not appear in my library (on Epic Games page it is already in library). Instead I can install only basic Doom Eternal. Even this does not work, because when I click button to install it, it just stops installation after few seconds (other games download is working fine), and it still appears in library as not installed.
Add logs
Steps to reproduce
Expected behavior
I expected to just see installation process.
Screenshots
No response
Heroic Version
Latest Stable (Flatpak)
System Information
CPU: 8x Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
Memory: 16.69 GB (used: 3.26 GB)
GPUs:
GPU 0:
Name: Advanced Micro Devices, Inc. [AMD/ATI] Speedster QICK 319 RX 6700 XT
IDs: D=73df V=1002 SD=6601 SV=1eae
Driver: amdgpu
OS: Ubuntu 24.04.1 LTS (Noble Numbat) (linux)
The current system is not a Steam Deck
We are running inside a Flatpak container
Software Versions:
Heroic: 2.15.2 Emeth
Legendary: 0.20.36 Urban Flight (Heroic)
gogdl: 1.1.2
comet: comet 0.1.2
Nile: 1.1.2 Will A. Zeppeli
Additional information
No response
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