Help - AlienFX Control Won't Change Front Ring Light or Alienhead/Power Button Light

[KRF0ne]

Hoping for some help here... I've had success with setting and changing the fans on my device, but nothing I do in the lights tab seems to have any affect on the two separate lights on the front panel. I have read and reviewed the guides/wikis.

The turn off/ dim light feature won't turn them off, and they are both stuck on some hideous lime green color that I can't get rid of. A single light in the top right corner is the only light that will change color or turn off when toggling the "Turn on lights' function under settings. I have tried messing with the lighting grids under the "Lights" tab as well as the "Devices and Grids" tab in every way. Fully blanked them out in white with right clicking, fully colored them with left clicking... Nothing makes any changes.

Edit* - Software effects check box in top right is selected/enabled

Can anyone please offer help and/or a saved grid for simple solid colors?

Please and thank you

[T-Troll]

Seems like you front ring have more, then one light. Try to check more light IDs at Devices tab.

About effects - for 0550 chip it's a hardware, so software is only needed for haptics/ambient/grid. Just set MINIMUM 2 colors, with the type of effect needed and some shift for speed/length (avoid use min/max values for it, this can make it visually "not working").

[KRF0ne]

Thanks for the quick response. I've checked for more lights or devices and it's not finding any. I'm also unable to change the color of or turn off the alienhead power button. I tried using the Reset and Clear Device functions to remove them, and now I'm unable to relocate or re-add the 2 that were there.

[T-Troll]

It looks strange you do not have autodetect profiles (you should have some, but not for your system). Seems like you have damaged installation.

I see you clean device lights, it's ok. In case it's not working any more, try to reset light chip (see the procedure into project readme).

Power button is a complex question. In fact, you should NOT set it as a hardware power button in most cases (it's for notebooks mostly), except if it starts pulsing fast then you select it.

[KRF0ne]

Ok, I'll try resetting the light chip. Do you have any guide or tips on how to completely uninstall then reinstall your software too?

[T-Troll]

Well... It doesn't require installation, in fact.
You can first remove configuration data (i have a tool named alienfx-config among others for it), then just remove all files from app folder.

[KRF0ne]

Ok, well I reset the light chip and the 2 detected lights came back, but still having same issue. I'll try removing and reinstalling

[KRF0ne]

Alright I was able to delete everything then re-run the installer and this is where I'm at... More lights are on, but they're still inconsistent and I still can't change them. The auto detect for devices seems to be working now too