workflow get stuck/hanging with "Waiting for a runner to pick up this job..." however runner is online

[ganchesp]

Hi,

I am installing ARC runner on both organization level and individual repository level. It used work fine, but suddenly workflow can not pick the runner while runner clearly shows as online with green light in the repository.

On the k8s side, listener pod is running without any error.

I am using
ghcr.io/actions/actions-runner-controller-charts/gha-runner-scale-set:0.10.1

The difficult part here is that I could not find a way for troubleshooting. Runner does shows as online in the repository, so the connection is fine. The k8s cluster is running, I have tested to run a simple pod, it can successfully run on one of the worker nodes.
So I could not think of any issue locally.

I see there are some discussion here
#3644

However, I tried all the solution, even reinstall completely ARC, still same issue.

Any tips?

[YodaKV]

More context is needed here. Try to extend verbosity to debug and post logs from listener. If everything is fine, you should see registered runner scaleset name on ORG level in github action settings