Telltail center does not serve the telltaill.tailscale-name

[Jukeman9]

Hello the website is does not work. I tired installing the center both on windows and macos. when trying to install sync, there is an error that the zip file could not be extracted.

[ajitid]

Heya! Lets try to tackle the first issue first. Do you see a machine named 'telltail' in this page? If yes, do you see it active (green)?

[Jukeman9]

Hey there, yes I do I checked the FAQ :)

[ajitid]

I just freshly installed Telltail on my Windows computer and it worked. Please check:

1. When you first visit https://telltail.tailnet-name it may take some time to load. This is normal.
2. Please ensure that Tailscale is connected on the device in which you are browsing the site. Otherwise the site won't load.
3. If the site is still unable to load, check if you don't have multiple telltail machines in Machines page. If you are seeing telltail, telltail-1 that means you haven't removed older instances. In this case, uninstall Telltail Center from all of the devices, and then remove all instances of telltail from Machines page page. Once done, you can install Telltail Center on one of those devices.