2FA Not Receiving Emails Suddenly

[richardr1126]

Steps to Reproduce

1. Change the email I used to initially create account to use an email at my custom domain [email protected]
2. Re-verified the email
3. Used 2FA at least one time with the new email
4. Waited a few months
5. 2FA does not work anymore on new device I am trying to login from (I do not receive the emails)

Attachments

No response

What platform(s) does this occur on?

iOS, Web (Desktop), Web (Mobile)

Device Info

iPhone 15 Pro iOS 18.2 and MacOS 15.2

What version of the app are you using?

Doesn't work on web or mobile

Additional Information

• It is not sending me the emails with the codes at all, checked spam, tried many times
• I also use an email forwarding service for my email [email protected], which is my currently verified email. It was working, or I wouldn't have been able to verify it in the first place
• I tried to turn off 2FA from logged in device, without success because I didn't receive the verification email. And also tried to reset DNS setting for my custom email domain, without success
• I receive other emails to my custom email address, just not from bsky