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One thing to check when you are encountering this problem is: at the organization folder level, the configuration entry Automatic branch project triggering -> Branch names to build automatically. Make sure this regex is either .* or has PR-\d+ inside of your regex.
Version report
Jenkins Version: 2.263.3
Bitbucket Server: Atlassian Bitbucket v7.13.1
Branch Source Plugin: 2.9.8
Reproduction steps
Results
Expected result:
When a PR is opened, A PR pipeline should be triggered based on a Bitbucket Org, Multibranch repository setup.
Actual result:
Checking PR-312 from CSM/com.mobile.sap and branch trigger-2
‘Jenkinsfile’ found
Met criteria
Did not schedule build for branch: PR-312
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